Terms of Service
Rules and conditions for using Selfynity services
Key Points
- You must be 13+ years old to use our services
- Test results are for informational purposes only, not professional diagnosis
- You own your test data and can request deletion anytime
- Refunds available within 14 days if unsatisfied with premium features
- We may terminate accounts that violate these terms
1. Acceptance of Terms
By creating an account or using Selfynity, you agree to:
- These Terms of Service
- Our Privacy Policy
- Our Cookie Policy
- All applicable laws and regulations
If you do not agree, please do not use our services.
2. Description of Services
Selfynity provides online psychological assessments:
Free Services
- IQ test (range result only) - Personality test (basic profile) - Career assessment (basic matching) - Brain training games (limited)
Premium Services (Paid)
- Detailed IQ score with CHC profile - Comprehensive personality report - Advanced career recommendations - Unlimited brain games - Downloadable PDF reports - Verified certificates
Important Disclaimers
- Tests are for self-knowledge and entertainment - Not a substitute for professional psychological evaluation - Results should not be used for clinical diagnosis - IQ scores are estimates based on IRT methodology
3. Eligibility
To use Selfynity, you must:
- Be at least 13 years old
- Provide accurate registration information
- Maintain the security of your account
- Not use the service for illegal purposes
Users under 18 may require parental consent in certain jurisdictions.
4. User Accounts
Account Creation
- Provide valid email address - Create secure password - Keep credentials confidential
Account Responsibilities
- You are responsible for all activity under your account - Notify us immediately of unauthorized access - Do not share your account with others - Do not create multiple accounts to abuse free trials
Account Termination
- You may delete your account anytime - We may suspend/terminate accounts that violate these terms - Upon termination, you lose access to test results and reports
5. Payment and Billing
Pricing
- Free tier: Always free - Premium: One-time payment for detailed reports - All prices shown include applicable VAT/taxes
Payment Processing
- All payments are securely processed by Paddle.com - Paddle acts as our Merchant of Record - We do not store your payment card details - Paddle handles all billing inquiries and refund processing
Refund Policy
- 14-day money-back guarantee for premium purchases - Refunds processed by Paddle to original payment method - Contact support@selfynity.com for refund requests
Consumer Rights
- UK and EU consumers have a 14-day cooling-off period - Digital content: Cooling-off period ends when download/access begins with your consent
6. Intellectual Property
Our IP
- All content, tests, algorithms, and materials are owned by Selfynity - Protected by copyright, trademark, and other laws - You may not copy, reproduce, or distribute without permission
Your Data
- You retain ownership of your test responses and personal data - We have a license to use anonymized, aggregated data for research - You can export or delete your data anytime
User Content
- Any feedback or suggestions you provide may be used by us - No compensation for feedback or suggestions
7. Prohibited Conduct
You may not:
- Cheat on tests or manipulate results
- Use bots, scrapers, or automated tools
- Reverse-engineer our algorithms
- Share or resell test content
- Impersonate others
- Harass or harm other users
- Violate any laws or regulations
- Bypass security measures
- Use services for commercial purposes without permission
Violations may result in immediate account termination.
8. Disclaimers
Services Provided "AS IS"
- No warranties of accuracy or reliability - Results are estimates, not absolute truths - Not a substitute for professional assessment
Limitation of Liability
- We are not liable for decisions made based on test results - No liability for technical issues or service interruptions - Maximum liability limited to amount paid in last 12 months
Third-Party Links
- We may link to external sites - Not responsible for third-party content or privacy practices
9. Modifications to Service
We reserve the right to:
- Modify or discontinue services with notice
- Change pricing with 30 days notice
- Update test content and algorithms
- Add or remove features
Material changes will be communicated via email or website notice.
10. Termination
By You
- Delete your account anytime from settings - Data deleted within 30 days
By Us
- We may terminate accounts for Terms violations - We may suspend service for maintenance or security - Refunds issued for prepaid unused services (at our discretion)
Effect of Termination
- Loss of access to all test results and reports - No refunds for completed tests or expired subscriptions
11. Dispute Resolution
Governing Law
- These Terms are governed by the laws of England and Wales - UK GDPR and Data Protection Act 2018 apply - EU users: Additional GDPR protections apply
Dispute Resolution Process
1. Contact us at support@selfynity.com 2. Attempt good-faith negotiation (30 days) 3. Mediation or arbitration (if negotiation fails) 4. Jurisdiction: Courts of England and Wales
Consumer Rights
Nothing in these terms affects your statutory consumer rights under applicable law.
13. Contact Information
For questions about these Terms:
General Inquiries
info@selfynity.com Customer Support: support@selfynity.com Business Inquiries: business@selfynity.com
We typically respond within 48 hours on business days.
12. Business Information
Company Details
Business Name
Selfynity Location: United Kingdom Website: https://selfynity.com
Contact
- General Inquiries: info@selfynity.com - Customer Support: support@selfynity.com - Business Inquiries: business@selfynity.com
Payment Processing
All payments are securely processed by Paddle.com, our Merchant of Record. Paddle handles all payment processing, billing, and related customer inquiries on our behalf.
Response Time
We aim to respond to all inquiries within 48 hours on business days.
Have Questions?
Contact us if you have any questions about this policy.